Support

Need help with Sweeper? Email manajersinfo@gmail.com and I'll get back to you.

How do I get my storage back after deleting?

On iPhone, deleted photos and videos first go to Recently Deleted. Open the Photos app, go to Albums, then Recently Deleted, and choose Delete All to free the space straight away. Otherwise iOS removes them after 30 days.

How do I restore my purchase?

Open Sweeper, go to Settings and tap Restore purchases. Use the same Apple ID or Google account you bought Premium with.

How do I cancel my subscription?

On iPhone: Settings, then your name, then Subscriptions, then Sweeper. On Android: Google Play Store, then your profile, then Payments and subscriptions, then Subscriptions. Deleting the app doesn't cancel it.

Sweeper can't see my photos

On iPhone: Settings, then Apps, then Sweeper, then Photos, and choose Full Access. On Android: Settings, then Apps, then Sweeper, then Permissions, then Photos and videos. If you chose to share only some photos, Sweeper can only clean those.

A video won't play

Videos stored in iCloud have to download first, which can take a moment on a slow connection. Make sure you're online and try again.

How do I change my ad choices?

Ads only appear if you choose to watch one for extra swipes. In the UK, the EEA and Switzerland, open Sweeper, go to Settings and tap Privacy choices. On iPhone you can also turn tracking off in Settings, then Privacy & Security, then Tracking. Premium has no ads.

I deleted something by mistake

On iPhone, open Photos, then Albums, then Recently Deleted, and recover it within 30 days. Before deleting, anything in Review can be put back.